Conflict Intelligence Quotient – Yvette Durazo

There is conflict all around us. You see it every night on the news, right? Sometimes, the conflict boils over into violence. Not all the time – but it does happen. So, if conflict is so prevalent, what do we put up with it? Why don’t we try to come to some kind of resolution before it has to escalate.

Our guest today does just that. Yvette Durazo is the founder of Unitive Consulting, which is an organizational effectiveness and strategic conflict management and mediation firm specializing in partnering with professionals and their organizations to develop the skills and attitudes to mitigate conflict and improve their businesses. She is an external Chief Civility Officer and has more than 20 years of experience working as a liaison for businesses and non-profits on both sides of the US/Mexico border.

Yvette is also the author of a great book that helps to uncover the root causes of conflict and offer some solutions. It is titled, “Conflict Intelligence Quotient - Conflict-IQ” which helps to turbocharge conscious leaders and organization’s emotional intelligence.

Help me welcome to the program, Yvette Durazo. Yvette, it is a blessing to have you on the program today! I appreciate you taking the time to come on and join us.

First question I always ask is this. Other than that brief information I just shared, can you tell us in your own words, “Who is Yvette Durazo?”

Let’s go back to the beginning here…

How was it you discovered that “Conflict Resolution” was something other people and businesses needed to know and have help with?

I’m pretty sure that we have some business owners or CEO’s listening right now that have that kind of situation… So I’m believing this interview will be a blessing to them.

I know there must be several solutions out there, but can you share with us what made you create this unique solution to those who have this issue?

How do you accomplish this for your clients?

As you were developing this, what was one of the major obstacles you faced in creating this program?

Now that you are helping others with this issue, how has your business grown?

You’ve seen this making a positive impact with the businesses that have implemented this program?

Yvette, I want to thank you for taking the time to share this information with us today. Is there anything you would like to add? Perhaps something I left out or forgot to ask?

Yvette, how can someone obtain a copy of your book, “Conflict Intelligence Quotient?” Is it available on Amazon?

This is so interesting. I’m positive some of our listeners were able to get some greatly needed information on what you are doing and how you can help them in this type this type of situation.

If someone wanted to get in touch with you, to ask a question or receive more information, how can they do that? How can someone get in touch with you?

Folks, if you are running a business or you are part of a business, especially if you are the Human Resource Officer for a business, you need to reach out to Yvette and schedule a call. Even though they are located in the California, that’s one thing nice about the internet, you can still reach out and talk to someone as if they are sitting in the same room! Amen!

At a minimum, you need to drop down into the shown notes and order a copy of Yvette’s book, “Conflict Intelligence Quotient – Conflict IQ” – and do it now, while you are thinking about it. You know that if you wait, the devil will try and make you put off, put it off until you forget about it. Drop down into the show notes, order her book and be sure to click the link to get in touch with Yvette. Amen!

Yvette, I want to thank you for taking the time to come on the program today and share about your book and the important work you are doing to help calm the conflicts that do take place in the workplace environment. I do appreciate it.

CONTACT INFORMATION:

Email:   unitiveconsulting@gmail.com

Website:   https://www.unitiveconsulting.com

Book:  “Conflict Intelligence Quotient-Conflict IQ” – on Amazon

Mentioned in this episode:

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